Frequently Asked Questions - P2K Shop Australia
1. What makes P2Kare’s deodorants different?
P2Kare’s deodorants are 100% natural and designed to be effective during workouts and everyday life. They are made with carefully chosen essential oils and ingredients to prevent odour without harsh chemicals, promoting a healthier alternative to traditional deodorants.
2. What type of clothing does Pedal 2 the Kettle (P2K) offer?
P2K offers high-quality, functional activewear that’s versatile enough to wear from training sessions to everyday lifestyle activities. The clothing is designed to push you to new limits while keeping you comfortable and stylish.
3. Do you offer free shipping within Australia?
Yes, we offer free shipping on all orders over $100 within Australia. Additionally, if you spend over $80, you’ll receive a free sample-size deodorant with your order.
4. How long does shipping take within Australia?
We aim to process and send your order the next business day. Shipping times vary depending on your location:
- Metropolitan areas: 2-6 business days
- Rural areas: 2-6 business days
- Interstate (capital cities): 2-6 business days or longer
Please note that while we do our best to meet these estimates, it can take up to 12 business days in some cases.
5. Do you offer international shipping, and what are the costs?
Yes, we offer free standard shipping on international orders over $150. For orders below this amount, shipping fees will apply based on your location and shipping method.
6. What is your return policy?
We offer a 100% satisfaction guarantee on all purchases made through our website. If you're not happy with your products, contact us within 30 days of purchase, and we will refund the purchase price (excluding shipping costs). You’ll be responsible for return shipping unless the items were damaged upon receipt.